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Delete your Fitbody Zone account
You can delete your account and data yourself at any time, in the app or on this website. Fitbody Zone is run by Sataloop Technologies.
Delete your whole account
In the Fitbody Zone app:
- Open the app and sign in.
- Go to Profile, then Settings.
- Tap Delete account and confirm.
On the website:
- Sign in at fitbodygh.com.
- Open Profile and settings.
- Under Delete my account, type DELETE and confirm.
Can't sign in? Email info@fitbodygh.com from the email address on your account and ask us to delete it. We'll confirm it's you and delete it within 30 days.
What is deleted
Deleting your account permanently removes, straight away:
- your profile (name, email, phone number, photo, age, height and weight);
- your body profile, goals and preferences;
- your saved and assigned workouts and recipes, activity log, progress records, points and badges;
- your posts, comments, likes and bookmarks in the community, and your community memberships;
- for coaches: your coach profile, communities, their posts and challenges, and your workouts;
- your sign-in sessions and app tokens.
What we keep
- Records of payments, if you paid for a plan, as the law requires for accounting (usually up to 6 years). They are not used for anything else.
- Server security logs and backups, which are overwritten within 30 days.
Delete some of your data without deleting your account
- Posts and comments: open the post or comment and choose Delete.
- Activity you logged: on your dashboard, press the bin icon next to the activity.
- Progress records (weight and other measurements): in the app, open Progress, choose the record and delete it.
- Body profile and goals: change or clear them in My body and goals, or on the plan page.
- Leaderboards: turn off "Show me on leaderboards" in your settings.
- Anything else: email info@fitbodygh.com and tell us what to delete. We'll do it within 30 days.
See our privacy policy for how we use your information.